1. Nature 1. Order Processing
- All orders are processed after confirmation of product specifications and receipt of required payment.
- Since many of our products are custom-made, production time may vary depending on the design, quantity, and material availability.
- Customers will be informed about the estimated production and delivery timeline at the time of order confirmation.
2. Shipping Timeline
- Standard delivery timelines typically range between 3 to 10 business days after production is completed.
- Delivery time may vary depending on the delivery location, order size, and logistics availability.
- Delays may occur due to unforeseen circumstances such as weather conditions, transportation issues, or high demand periods.
3. Delivery Locations
- Raju Decor delivers products to various locations across India.
- Delivery availability may depend on courier or transport service coverage in certain areas.
- Customers are responsible for providing accurate delivery details, including address and contact information.
4. Shipping Charges
- Shipping charges, if applicable, will be communicated to the customer at the time of order confirmation.
- Shipping costs may vary based on product size, weight, quantity, and delivery distance.
5. Order Tracking
- Customers may contact us directly to receive updates regarding order status and delivery details.
- We will provide shipment information once the order has been dispatched.
6. Delivery Responsibility
- Once the order is handed over to the courier or transport service, delivery timelines are subject to the courier company’s schedule.
- Customers are requested to inspect the package at the time of delivery and report any damage immediately.
7. Damaged or Lost Shipments
- If the product is received in a damaged condition, customers must inform us within 48 hours of delivery.
- We will investigate the issue and provide a suitable resolution, such as replacement or refund, where applicable.
8. Contact Information
Raju Decor
Phone: 9866494954, 9848494154
Email: rajudecortentworksgdk@gmail.com
Address: 21-1-55/152/1, KCR Colony, Godavarikhani, Telangana – 505209